Delivery Information
All orders are shipped by EMS, DHL, Fedex, Rincos, K-Packet, Shipter
Order collecting period is 1-3 business days, but can also go up to 3-5 days for bigger orders.
Express Delivery
DHL
Estimated delivery time: Generally 2-7 business days(varies by country)
Online tracking: Yes Click here-->>
Restrictions: Not available for all countries
Notes: Complete and correct address (including phone number) required for delivery
We are not available to undervalue for this shipping company
EMS
Estimated delivery time: Generally 5-15 business days(varies by country)
Online tracking: Yes Click here -->>
Restrictions: Not available for all countries
Notes: Complete and correct address (including phone number) required for delivery
FEDEX
Estimated delivery time: Generally 3-7 business days(varies by country)
Online tracking: Yes Click here-->>
Restrictions: Not available for all countries
Notes: Complete and correct address (including phone number) required for delivery
Ordinary Delivery
RINCOS
Estimated delivery time: Generally 7-20 business days(varies by country)
Online tracking: Yes Click here-->>
Restrictions: Not available for all countries
Notes: Complete and correct address (including phone number) required for delivery
K-PACKET/K-SMALL
Estimated delivery time: Generally 10-35 business days(varies by country)
Online tracking: Yes Click here-->>
Restrictions: Not available for all countries
Notes: Complete and correct address (including phone number) required for delivery
SHIPTER
Estimated delivery time: Generally 10-35 business days(varies by country)
Online tracking: Yes Click here-->>
Restrictions: Not available for all countries
Notes: Complete and correct address (including phone number) required for delivery
If you have any inquiries please contact cs@roseroseshop.com
Notice By Countries
We are not responsible for customer issues for this reason we advice you to check information at your nearest post office
Bellow information was received by notice from shipping companies and can be not full
Shipping to Ukraine to PUDO
Currently shipping to Ukraine is available only to Pick Up Point
Process: RRS send parcel to Shipter-->> Shipter forward it to local shipping company-->>Local shipping company contact to receiver and notice about nearest Pick up Point
*Please fill phone number correct as parcel will be disposed of by shipping company in case of not claiming
You can check shipping available regions Click here-->>
Brazil
For Brazil CPF code is required.Please add it in comment to seller.We will not able to ship without it
For Indonesia TAX ID(NPWP) is required.Please add it in comment to seller .We will not able to ship without it
BOXBERRY
INFORMATION ON VAT FOR E-COMMERCE
From July 1st, a new e-commerce VAT will be introduced in the EU and UK
Purchase not be accepted
if it is due to tax payment problems, so please double check before purchasing.
1. Country : EU, UK
2. Tax rate : 10% ~ 23%
3. Tax payer : The Recipient/buyer